Verzendbeleid

Shipping Policy

This shipping policy outlines the shipping methods, times, and costs applicable to orders placed through our specialty coffee website.

1. Shipping and Processing Time

All orders are typically processed and shipped within 5 business days after payment is received, unless otherwise stated. We strive to process orders as quickly as possible, but please note that processing times may vary depending on the volume of orders received and seasonal demand.

2. Shipping Methods and Costs

We offer various shipping methods for your convenience. The available shipping options will be displayed during checkout and may vary depending on your location and the size of your order.

Shipping costs are calculated based on the weight and dimensions of the order, as well as the selected shipping method. The exact shipping costs will be displayed during checkout before payment is completed.

3. Shipping Locations

We currently ship only to addresses within the European Union. We aim to expand our shipping range in the future to provide our customers with a wider range of shipping options.

4. Tracking and Delivery

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track the progress of your shipment. We work with reliable shipping partners to ensure that your order is safely and promptly delivered to the specified delivery address.

5. Delivery Timeframes

The estimated delivery time depends on the selected shipping method and your location. While we strive to provide accurate delivery estimates, we cannot guarantee the exact delivery date as it may vary depending on external factors such as weather conditions and transportation issues.

6. Customer Service

If you have any questions or concerns about your shipment, please feel free to contact us via inkagoldcoffee@gmail.com. Our friendly customer service team is ready to assist you and answer any questions you may have.